Do you sell flight tickets only?

We primarily provide flight ticketing services. Any additional services will be clearly displayed during your booking process.

Is my payment secure?

Yes. Payments are processed via Stripe, a secure global payment platform. We do not store your full card details.

When will I receive my ticket?

In most cases, you will receive your e-ticket by email shortly after payment confirmation.

Can I change my booking?

Changes depend on the airline’s fare rules. Contact us with your booking details and we will advise available options.

Can I get a refund?

Refund eligibility depends on your ticket type and airline policies. Some fares are non-refundable or partially refundable. We will support you through the process.

What if my flight is delayed or cancelled?

Airlines control flight operations. For operational disruptions, the airline typically provides alternatives or assistance under applicable passenger rights rules. We can help you understand your options.

How do I contact you?

Main Office: +44 20 3048 2195
WhatsApp: +44 7514 755 487
Bookings: t5@skyloomtravel.uk
Support: support@skyloomtravel.uk